Fairfield Nutrishop respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website – shop.fairfieldnutrition.com.au (referenced as “the Site”), use our services, or make a purchase. This policy applies to all users of our services, including website visitors and customers.

By accessing and using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website, with the revised date at the top of the policy. We encourage you to review the privacy policy periodically to stay informed about our information practices.

Collection of Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). The collection of information depends on how you interact with us:

  • Directly Provided Information: Includes basic contact details (name, address, email, phone number), order and payment information, account details (username, password), and customer support communications.
  • Automatically Collected Information: We use cookies and similar technologies to collect data about your interaction with our website, such as device and browser details, IP address, and browsing behaviour.
  • Information from Third Parties: Includes information from payment processors, marketing partners, and other service providers that assist us in delivering our services to you.
  • This site is protected by Google reCAPTCHA to prevent fraud and spam.

Use of Your Information

We use your Personal Information to:

  • Provide, maintain, and improve our services, including processing transactions, shipping orders, and providing customer support.
  • Communicate with you about products, services, and promotional offers.
  • Conduct marketing and advertising efforts tailored to your interests.
  • Enhance website security, prevent fraud, and enforce our terms and conditions.

Non Disclosure of Your Personal Information for Third-Party Marketing

In our commitment to protect your privacy and personal information, Fairfield Nutrishop pledges not to sell, lease, or provide your personal data to third parties for their direct marketing purposes without your explicit consent. We believe in maintaining a trustworthy relationship with you, ensuring that your data is used solely to enhance your experience with our services and products.

In the event of a significant business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information might be among the transferred assets. In such cases, the use of your personal information would remain subject to the promises made in the pre-existing Privacy Policy, unless you consent otherwise.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Where required by service providers to perform services on our behalf.
  • When required by law or to respond to legal processes.
  • In connection with a merger, sale, or asset transfer.
  • To protect the rights and safety of our business, customers, or others.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to request corrections to any inaccurate information.
  • The right to request deletion of your personal information under certain circumstances.
  • The right to opt-out of certain uses of your personal information, such as direct marketing.

Contact Us

For any questions or concerns regarding our privacy practices or this Privacy Policy, please do contact us.